Discover Istanbul

Last updated: January 2025

1. Information Collection

Istanbul Discovery Tours collects personal information you provide when booking tours, subscribing to our newsletter, or contacting us. This includes your name, email address, phone number, and payment details necessary for tour reservations.

2. Use of Information

We use your information to process bookings, communicate tour details, provide customer support, send promotional materials (with consent), and improve our services. We may also use aggregated data for business analytics.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist in tour operations, payment processing, and marketing communications, all bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time. Contact us at tours@istanbuldiscovery.com to exercise these rights.

6. Contact Information

For questions regarding this Privacy Policy, please contact Istanbul Discovery Tours at tours@istanbuldiscovery.com or +90 212 555 0123.

Last updated: January 2025

1. Agreement Acceptance

By booking tours with Istanbul Discovery Tours or using our website, you agree to these Terms of Service. These terms constitute a legally binding agreement between you and our company.

2. Booking and Payment

All tour bookings are subject to availability and confirmation. Full payment is required at time of booking unless otherwise specified. We accept major credit cards, PayPal, and bank transfers. Prices are in USD and include all specified services.

3. Cancellation Policy

Free cancellation is available up to 24 hours before the tour start time with full refund. Cancellations within 24 hours are non-refundable. We reserve the right to cancel tours due to weather, insufficient bookings, or safety concerns with full refund provided.

4. Tour Participation

Participants must be in suitable physical condition for tour activities. Children under 16 must be accompanied by adults. We reserve the right to refuse service to anyone under the influence of alcohol or drugs, or displaying disruptive behavior.

5. Liability Limitations

Istanbul Discovery Tours acts as an intermediary between customers and service providers. While we maintain high safety standards, participants join tours at their own risk. We are not liable for personal injury, property damage, or losses during tours.

6. Modifications

We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

7. Contact Information

For questions about these Terms of Service, contact Istanbul Discovery Tours at tours@istanbuldiscovery.com or +90 212 555 0123.